Privacy Policy

We use the information we collect to:

• • Schedule and manage plumbing service appointments
• • Communicate with you about your service needs
• • Provide estimates and invoices for plumbing work
• • Follow up on completed services and warranty issues
• • Send appointment reminders and service notifications
• • Improve our services based on your feedback
• • Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• • Service Providers: With trusted third parties who help us operate our business (payment processors, scheduling software, etc.)
• • Legal Requirements: When required by law, court order, or government regulation
• • Emergency Situations: To protect the safety of our customers, employees, or the public
• • Business Transfers: In connection with a merger, acquisition, or sale of business assets

All third parties who receive your information are required to protect it and use it only for the specified purposes.

We implement appropriate security measures to protect your personal information:

• • Secure data transmission using encryption technology
• • Limited access to personal information on a need-to-know basis
• • Regular security assessments and updates
• • Secure storage of physical and digital records
• • Employee training on data privacy and security

You have the following rights regarding your personal information:

• • Access: Request a copy of the personal information we have about you
• • Correction: Request correction of inaccurate or incomplete information
• • Deletion: Request deletion of your personal information (subject to legal requirements)
• • Portability: Request transfer of your information to another service provider
• • Opt-out: Unsubscribe from marketing communications at any time
• • Complaints: File a complaint about our privacy practices

To exercise any of these rights, please contact us using the information provided below.

Our website may use cookies and similar tracking technologies to:

• • Remember your preferences and settings
• • Analyze website traffic and usage patterns
• • Improve website functionality and user experience
• • Provide relevant advertising (if applicable)

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:

• • Posting the updated policy on our website
• • Sending email notifications to customers
• • Updating the "Last Updated" date at the top of this policy

Your continued use of our services after policy changes constitutes acceptance of the updated policy.